We are proud to join together with licensed venues and security staff across Northern Ireland to support the ‘Ask for Angela’ campaign.
This is an initiative from the Police Service of Northern Ireland (PSNI) enabling people who feel unsafe, vulnerable or threatened in a hospitality setting to discreetly ask for help. Information and training on the initiative is being rolled out to bars, clubs and other licensed businesses across Northern Ireland. 'Ask for Angela' is a support mechanism to inform and educate hospitality industry staff about customer welfare and vulnerability.
ICC Belfast | Waterfront Hall | Ulster Hall Director of Events and Customer Experience, Charlie McCloskey, “Ask for Angela is an excellent safety initiative and we’re proud to be supporting it.
"Whilst our world-class venues already strive to ensure everyone has a safe and enjoyable experience when they visit, this simple, yet effective, campaign, will allow our customers to discreetly highlight to our trained staff that they may be in a vulnerable situation."
We are pleased to join other licensed venues in the Northern Ireland hospitality sector and would encourage others to get involved too.”
Who can Ask for Angela?
If you are visiting the Waterfront Hall and are feeling unsafe, vulnerable, or threatened you can discreetly seek help by approaching our staff and asking them for ‘Angela’. This code-phrase will indicate to our members of staff that you require help and they will look to support and assist you. Support and assistance can include reuniting them with a friend, accompanying them to a taxi, or calling venue security and/or the police.
All venues that support ‘Ask for Angela’ have been given access to specific training packages, provided by the PSNI. This provides our staff with the ability to help customers who may be in a situation that makes them feel vulnerable or unsafe. The training explores what vulnerability is, how to identify it and the appropriate interventions to take.
For more information on the ‘Ask for Angela’ campaign visit PSNI.